AfricanComplex — Cookie Policy
DRAFT — FOR ATTORNEY REVIEW ONLY Must be reviewed for compliance with applicable cookie consent laws (GDPR, ePrivacy Directive, CCPA/CPRA, state-specific requirements). Not legal advice.
Last Updated: [DATE] Effective Date: [DATE]
1. Introduction
This Cookie Policy explains how AfricanComplex Holdings LLC, doing business as AfricanComplex and OrbitApex ("we," "us," or "our"), uses cookies and similar tracking technologies on our website and admin dashboard at africancomplex.com.
Note: Our mobile applications (Customer, Merchant, and Driver apps) do not use browser cookies. Mobile apps use device tokens and local storage, which are covered in our Privacy Policy.
2. What Are Cookies
Cookies are small text files placed on your device by a website. They help the site remember your preferences, understand how you use the site, and improve your experience. Similar technologies include pixels, local storage, and session storage.
3. Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function. They cannot be disabled.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__clerk_* |
Clerk | Authentication session management | Session / 7 days |
__session |
Clerk | Active session token | 15 minutes |
__client_uat |
Clerk | User authentication state | Session |
csrf_token |
AfricanComplex | Cross-site request forgery protection | Session |
3.2 Payment Processing Cookies
These cookies are required for secure payment processing.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__stripe_mid |
Stripe | Fraud prevention and payment processing | 1 year |
__stripe_sid |
Stripe | Fraud prevention (session) | 30 minutes |
3.3 Performance and Security Cookies
These cookies help protect and optimize the website.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__cf_bm |
Cloudflare | Bot management and security | 30 minutes |
cf_clearance |
Cloudflare | Security challenge clearance | Varies |
3.4 Analytics Cookies
[ATTORNEY NOTE: Add this section if/when analytics tools are integrated. Currently no analytics cookies are used. If Google Analytics, Mixpanel, PostHog, or similar tools are added, update this section and implement cookie consent.]
4. Third-Party Cookies
We use the following third-party services that may set cookies:
| Service | Purpose | Their Cookie Policy |
|---|---|---|
| Clerk | Authentication | clerk.com/legal/cookie-policy |
| Stripe | Payment processing | stripe.com/cookie-settings |
| Cloudflare | CDN and security | cloudflare.com/cookie-policy |
| Firebase | Push notification setup | firebase.google.com/support/privacy |
We do not control third-party cookies. Please refer to each provider's cookie policy for details.
5. Cookie Consent
5.1 Strictly Necessary Cookies
Strictly necessary cookies (authentication, security, payment processing) do not require consent as they are essential for the website to function.
5.2 Non-Essential Cookies
If we introduce non-essential cookies (analytics, marketing, advertising), we will implement a cookie consent mechanism that allows you to accept or decline these cookies before they are set.
5.3 Current Status
As of the effective date, all cookies used on africancomplex.com are strictly necessary for authentication, security, and payment processing. No analytics or marketing cookies are currently in use.
6. Managing Cookies
6.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy
- Firefox: Options → Privacy & Security → Cookies
6.2 Impact of Disabling Cookies
If you disable strictly necessary cookies:
- You will not be able to log in to the admin dashboard
- Payment processing may not function
- Security features may be impaired
7. Mobile Applications
Our mobile applications (Customer, Merchant, Driver) do not use browser cookies. Instead, they use:
- Secure device storage: For authentication tokens (managed by Clerk Expo SDK)
- Firebase device tokens: For push notification delivery (FCM)
- Local storage: For app preferences and cached data
These are covered in our Privacy Policy, not this Cookie Policy.
8. Changes to This Policy
We may update this Cookie Policy when we add new services or tracking technologies. Changes will be posted on this page with an updated "Last Updated" date.
9. Contact
For questions about this Cookie Policy:
AfricanComplex Holdings LLC Email: [email protected]